Privacy Policy
Last updated: July 17, 2026
This policy explains what data Navifia ("we," "us," operated by Navifia LLC, a Wyoming limited liability company) collects when you use our website, our beta/trial signup, and the Navifia add-ins for Excel and PowerPoint, and what your rights are.
The short version
Your workbook and presentation content never leaves your machine. The add-ins do not read, transmit, or store cell values, document text, or any file content. The only thing that talks to our server is a license check: your license key and a machine identifier, so we can confirm your subscription is active.
What we collect
| Data | When | Why |
|---|---|---|
| Email address, name (optional) | Beta/trial signup, purchase | Deliver your license key; account communication; GA launch notice |
| License key, machine identifier (a one-way hash, not raw hardware IDs) | Every add-in activation and periodic revalidation | Enforce your subscription's device limit |
| Payment details | At checkout | Processed entirely by Stripe — we never see or store your card number. We retain the resulting customer/subscription ID Stripe assigns. |
| Diagnostics report (if you send one) | Only when you attach one to a support email | Troubleshooting — contains Office/Windows versions, add-in version, and log lines with paths and error codes only, never document content |
| Website analytics | Browsing navifia.com | Page-view analytics (Cloudflare Web Analytics, cookie-free) and product-improvement analytics with heatmaps and anonymized session replays (Microsoft Clarity, which sets cookies) — see "Analytics" below. Never includes the content of your Excel or PowerPoint files. |
What we never collect
Cell values, formulas, document text, images embedded in your files, file paths beyond what's needed for a license check, or the contents of any Excel workbook or PowerPoint presentation you work with. This is enforced by how the add-ins are built, not just a policy promise — our local logging is scoped to paths, counts, and error codes only.
How we use your data
- To deliver and validate your license.
- To email you — your license key, receipts, service notices, and (if you don't opt out) product updates during the beta and at GA launch.
- To respond to support requests you send us.
- To meet our own legal and tax obligations (e.g. records Stripe requires us to keep).
We do not sell your data. We do not share it with third parties except the service providers strictly needed to run Navifia (Stripe for payments, our email provider for delivery, our hosting provider, and our website-analytics providers Cloudflare and Microsoft) — each bound by their own data-processing terms.
Analytics
We use two analytics tools, and only on this website (navifia.com) — never inside the add-ins, which do not send your document content anywhere:
- Cloudflare Web Analytics — cookie-free, aggregate page-view analytics that does not track you individually across sites. Reports visitor counts, referrers, and page performance only.
- Microsoft Clarity — helps us see how visitors use the site (heatmaps and anonymized session replays of on-page interactions such as clicks and scrolling) so we can improve it. Clarity sets cookies and is provided by Microsoft, which may use the aggregated, de-identified data to improve its own products. Text you type is masked and not recorded, and it captures only your interaction with our public marketing pages — never any Excel or PowerPoint content, which this website has no access to in the first place.
Clarity runs only if you consent. On your first visit we ask, and Clarity loads no cookies until you click Accept — declining leaves the site fully cookie-free. We also automatically honor your browser's Global Privacy Control signal as a decline, without asking. You can change your mind at any time: reopen your cookie choice.
Your rights
If you're in the EU/EEA (GDPR): you have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. Our lawful basis for the data above is performance of a contract (delivering your license) and legitimate interest (support, security).
If you're in Hong Kong (PDPO): you have the right to be informed of, and to access and correct, personal data we hold about you, consistent with the Personal Data (Privacy) Ordinance.
Wherever you are, email support@navifia.com to access, correct, or delete your data, or ask any question about this policy. We'll respond within 30 days.
Data retention
We keep license and account records while your account is active, and for up to 7 years afterward — the period US tax and accounting rules require us to keep financial records. Where we are not legally required to hold your data that long, you can ask us to delete it sooner and we will; email support@navifia.com. Once any required retention period ends, we delete or anonymize the records. Diagnostics reports you send us are kept only as long as needed to resolve your issue.
Data location
Our license server and customer data are hosted on Microsoft Azure. Payment processing is handled by Stripe. Data may be processed in the United States and other countries these providers operate in.
Children
Navifia is a business tool not directed at children, and we do not knowingly collect data from anyone under 16.
Changes to this policy
If we make a material change, we'll update the date above and, for significant changes, notify active license holders by email.
Contact
Navifia LLC
Registered agent: 30 N Gould Street Ste N, Sheridan, Wyoming, 82801
Email: support@navifia.com